Support

OpenIP Sales & Technical Support

 

By becoming an OpenIP partner, you will have daily access to technical support during pre-sales and incident management.

 

National Support Centre

The centre brings together our R&D teams, Support teams and Senior Engineers, and offers:

  • Unique expertise in solving VoIP problems on any type of infrastructure
  • Support with installation deployment and maintenance
  • Multi-architecture test laboratory designed together with our technological partners, vendors and manufacturers

 

OpenIP support is available from 9am to 6pm, Monday to Friday:

Tel.: : 01.84.78.78.78

Email: support@openip.fr

 

 

Sales Support & Pre-Sales Assistance

On-site sales engineers support you with carrying out projects:

  • Feasibility study, drafting of specifications, approval of technical audits
  • Deployment planning and tracking.

 

The OpenIP Sales team is available from 9am to 6pm, Monday to Friday:

Tel.: : 01.76.71.05.05

Email: commercial@openip.fr

 

 

Assistance with project management

  • Advanced assistance and problem resolution when setting up your clients
  • Development and introduction of specific features
  • Support with configuration of network equipment (routers, switch, gateways, etc.)

 

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